Gridrise Support
Need help with Gridrise? Reach out and we will assist as quickly as possible.
Contact
Email: [email protected]
FAQ / Troubleshooting
- App not opening or crashing: restart your device and update to the latest iOS version.
- Progress not syncing: make sure iCloud Drive is enabled and you are signed into the same Apple ID.
- Unexpected behavior: close and reopen the app, then contact support with your device model and iOS version.
Restore Purchases
If you purchased content and it is missing, open Gridrise and use the in-app Restore Purchases option. If that does not resolve it, email support with your Apple ID purchase receipt details.